📊 Information We Collect
We collect information at various points on our website to provide a better shopping experience and to process your orders efficiently.
🧾 Account Information
When you create an account, we may collect:
- Name
- Email address
- Shipping and billing information
Your account allows for faster checkout and lets you manage, update, or review your information at any time.
🛒 Order Information
When placing an order, we collect:
- Contact details (name, address, phone)
- Payment information (processed securely)
This information is used strictly for:
- Order processing
- Billing
- Customer support
🍪 Cookies
We use cookies to improve your browsing experience by:
- Remembering your preferences
- Analyzing site traffic
- Personalizing content
Cookies do not harm your device. You may disable cookies through your browser settings if you prefer.
📈 Usage Tracking
We collect non-personal data such as:
- IP address
- Browser type
- Pages visited
- Time and date of visits
This data is used in aggregate to:
- Improve website performance
- Analyze trends
- Enhance user experience
📊 Aggregate Information
We may use aggregated (non-identifiable) data for:
- Marketing analysis
- Site optimization
- Advertising improvements
This information does not identify individual users.
🤝 Information Sharing
We may share your information with trusted third parties only when necessary to operate our business, such as:
- Payment processors
- Shipping carriers
- Service providers
These partners only receive the information needed to perform their services.
We may also disclose information:
- To comply with legal requirements
- To protect our business, customers, or rights
- In the event of a business transfer (sale, merger, etc.)
🔗 External Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices of those sites. We recommend reviewing their policies before providing any personal information.
📧 Email Communications
If you subscribe to our emails, we may send:
- Promotions
- Updates
- Announcements
You can opt out at any time using the unsubscribe link in our emails.
We may also send non-promotional service emails, such as order updates or account notifications, which are necessary for providing our services.
🛡️ Your Privacy Rights
You may:
- Access, update, or delete your account information
- Opt out of marketing communications
- Contact us with any privacy concerns
🔄 Policy Updates
We reserve the right to update this Privacy Policy at any time.
Changes will be posted on this page.
📞 Contact Us
If you have questions about this policy, contact us:
Forklift Parts Sales / Forklift 101
📞 1-888-508-7278
📧 customercare@forklift101.com